Incidents and maintenance reported on status page for Medad Cloud https://status.medad.com/ en https://status.medad.com/maintenance/1069536 Sun, 20 Sep 2026 13:37:43 -0000 https://status.medad.com/incident/1069536#a81070341262456e17165c81b4d285f917c76ff76f07c8ff1567b15deb14c1b6 Maintenance We are performing scheduled maintenance to improve system reliability. Temporary service impact may occur during this window. https://status.medad.com/incident/1064235 Tue, 15 Sep 2026 12:26:00 -0000 https://status.medad.com/incident/1064235#1bb36976306893999df3cd3ac37676b4298e536736795f999947c68d953860f0 Incident We are currently investigating an issue affecting Medad Library Management. Some users may experience service interruptions. Our team is actively working to resolve the issue as soon as possible. We apologize for any inconvenience and appreciate your patience and understanding. https://status.medad.com/incident/1063810 Tue, 15 Sep 2026 05:23:00 -0000 https://status.medad.com/incident/1063810#7fd2ca52436699fbf85aa06a17341bcf5c93d52f3da0f1a9d569739c931c07b8 Incident We experienced a service outage affecting the MEDAD Learning Management Systems. The service has been degraded for some customers, Our team is continuing to closely monitor the service to ensure stability and prevent any further disruption. https://status.medad.com/incident/1048313 Thu, 03 Sep 2026 02:50:00 -0000 https://status.medad.com/incident/1048313#5153fe5f3fd1b60c3c3cddad6ecf9e7944cf611334ac148d22e40927866f7e93 Incident We experienced a service outage affecting the MEDAD Library Management Systems. The service has been restored. Our team is continuing to closely monitor the service to ensure stability and prevent any further disruption. https://status.medad.com/maintenance/1009531 Wed, 12 Aug 2026 12:02:43 -0000 https://status.medad.com/incident/1009531#cb471f362ae13d6ad486691e6e5ee8092f2bfefa60f93f7b2fecfa2763ac5f40 Maintenance We are performing scheduled maintenance to improve system reliability. Temporary service impact may occur during this window. https://status.medad.com/maintenance/1007397 Mon, 10 Aug 2026 13:22:22 -0000 https://status.medad.com/incident/1007397#50fac39263291e4a04c84d3f1e196bfb65152e7755d89329cfb94eb2120e25ee Maintenance We are performing scheduled maintenance to improve system reliability. Temporary service impact may occur during this window. https://status.medad.com/maintenance/995611 Tue, 04 Aug 2026 09:45:46 -0000 https://status.medad.com/incident/995611#0fefe49f19d15170dfc4dfb89b3117e396e6cb7e6317c3e87709cd16169cbbd1 Maintenance We are performing a scheduled maintenance upgrade to improve system reliability. Temporary service impact may occur during this maintenance window. Tenants that have already been upgraded in previous maintenance windows will not be impacted. Release notes are available at: https://docs.medad.com/books/medad-ils/page/medad-june-2026 https://status.medad.com/maintenance/994115 Mon, 03 Aug 2026 13:35:18 -0000 https://status.medad.com/incident/994115#f7e9710ae915dd46872b4582a72ea98ddd77ee03880dd720c697193de1769d1d Maintenance We are performing a scheduled maintenance upgrade to improve system reliability. Temporary service impact may occur during this maintenance window. Tenants that have already been upgraded in previous maintenance windows will not be impacted. Release notes are available at: https://docs.medad.com/books/medad-ils/page/medad-june-2026 https://status.medad.com/maintenance/987186 Thu, 30 Jul 2026 13:33:44 -0000 https://status.medad.com/incident/987186#6af18d04918ff68080b268cabfdec7588b7e62881dffbc261aa82e2ece0818a7 Maintenance We are performing a scheduled maintenance upgrade to improve system reliability. Temporary service impact may occur during this maintenance window. Tenants that have already been upgraded in previous maintenance windows will not be impacted. Release notes are available at: https://docs.medad.com/books/medad-ils/page/medad-june-2026 https://status.medad.com/maintenance/980469 Mon, 27 Jul 2026 13:08:04 -0000 https://status.medad.com/incident/980469#6036d86ec0e25dea5733ca0b38a2cab886539120c7c9d033c03d5a9da5e8e5a5 Maintenance We are performing a scheduled maintenance upgrade to improve system reliability. Temporary service impact may occur during this maintenance window. Tenants that have already been upgraded in previous maintenance windows will not be impacted. Release notes are available at: https://docs.medad.com/books/medad-ils/page/medad-june-2026 https://status.medad.com/maintenance/947949 Thu, 09 Jul 2026 06:25:11 -0000 https://status.medad.com/incident/947949#2b2f38441ba5ca692a3238abcfa02800d7df13fd4feb8f2000797459deedf947 Maintenance We are performing a scheduled maintenance upgrade to improve system reliability. Temporary service impact may occur during this maintenance window. Tenants that have already been upgraded in previous maintenance windows will not be impacted. Release notes are available at: https://docs.medad.com/books/medad-ils/page/medad-june-2026 https://status.medad.com/maintenance/941603 Thu, 02 Jul 2026 12:10:36 -0000 https://status.medad.com/incident/941603#e908dd153e6debab36ffd3ffae5a449407eb877b5707d7a7ed9916eeff05c366 Maintenance We are performing a scheduled maintenance upgrade to improve system reliability. Temporary service impact may occur during this maintenance window. Tenants that have already been upgraded in previous maintenance windows will not be impacted. Release notes are available at: https://docs.medad.com/books/medad-ils/page/medad-june-2026 https://status.medad.com/maintenance/941598 Thu, 02 Jul 2026 12:09:31 -0000 https://status.medad.com/incident/941598#d19dd558e5c5e24dfefc99dcdf704300cd5550312f5600afcc0a02e45093857b Maintenance We are performing a scheduled maintenance upgrade to improve system reliability. Temporary service impact may occur during this maintenance window. Tenants that have already been upgraded in previous maintenance windows will not be impacted. Release notes are available at: https://docs.medad.com/books/medad-ils/page/medad-june-2026 https://status.medad.com/maintenance/938440 Mon, 29 Jun 2026 11:48:35 -0000 https://status.medad.com/incident/938440#763bde17c030c6dac66251b90590558fe146535740bae05807d4909829e89f14 Maintenance We are performing scheduled maintenance upgrade to improve system reliability. Temporary service impact may occur during this window. Release notes details available at https://docs.medad.com/books/medad-ils/page/medad-june-2026 https://status.medad.com/maintenance/938438 Mon, 29 Jun 2026 11:46:07 -0000 https://status.medad.com/incident/938438#41b181df641f3e5297a8e0f730f42f003ef5fe2fa45f628dcc8c1f28bdb66315 Maintenance We are performing scheduled maintenance upgrade to improve system reliability. Temporary service impact may occur during this window. Release notes details available at https://docs.medad.com/books/medad-ils/page/medad-june-2026 https://status.medad.com/maintenance/930221 Sun, 21 Jun 2026 08:41:20 -0000 https://status.medad.com/incident/930221#c00e1daeafe10ccc2ec17d97adfd2b860f7ee08082de5581d90925739cffee1e Maintenance We are performing scheduled maintenance upgrade to improve system reliability. Temporary service impact may occur during this window. https://status.medad.com/maintenance/930218 Sun, 21 Jun 2026 08:39:54 -0000 https://status.medad.com/incident/930218#abea3ba2e8e7bf9b4c51a07b21471a0a8f4a00bfd7df86c77c23a9bd9d84798d Maintenance We are performing scheduled maintenance upgrade to improve system reliability. Temporary service impact may occur during this window. https://status.medad.com/maintenance/925491 Tue, 16 Jun 2026 11:19:54 -0000 https://status.medad.com/incident/925491#6bb435f67121c688278a418e407705b78d8068fada51ba7e2a86db8e29f655f9 Maintenance We are performing scheduled maintenance upgrade to improve system reliability. Temporary service impact may occur during this window. We modified the window to better align with our deployment team. Sorry for the inconvenience https://status.medad.com/maintenance/920819 Thu, 11 Jun 2026 10:02:49 -0000 https://status.medad.com/incident/920819#f6908c7f8a61368f4d3bd327b50fe9a0e88abb1a24f703a04e6a522f27f0536f Maintenance We are performing scheduled maintenance upgrade to improve system reliability. Temporary service impact may occur during this window. https://status.medad.com/maintenance/918895 Tue, 09 Jun 2026 12:50:53 -0000 https://status.medad.com/incident/918895#3672a3cea1f20d7e21fb1e85d40fd5af8377dd411b65bcef91a9d9a4483398b3 Maintenance We are performing scheduled maintenance upgrade to improve system reliability. Temporary service impact may occur during this window. Release notes details available at https://docs.medad.com/books/medad-ils/page/medad-june-2026 https://status.medad.com/maintenance/917885 Mon, 08 Jun 2026 11:30:29 -0000 https://status.medad.com/incident/917885#f6700661ee393915d6728a0421fd8c04420118635cf74583fe637af8b591393c Maintenance We are performing scheduled maintenance upgrade to improve system reliability. Temporary service impact may occur during this window. Release notes details available at https://docs.medad.com/books/medad-ils/page/medad-june-2026 https://status.medad.com/maintenance/886375 Sun, 03 May 2026 12:19:56 -0000 https://status.medad.com/incident/886375#9412f3628bd2ce53b65c5f437bb5b9a7136efcfc4190eb7ce6df2f64237a930c Maintenance We are performing scheduled maintenance to improve system reliability. Temporary service impact may occur during this window. https://status.medad.com/maintenance/872228 Wed, 15 Apr 2026 11:59:14 -0000 https://status.medad.com/incident/872228#81ae7639a2638614530609acd36c966da904bfc196859377e4405bd8a98b93c0 Maintenance We are performing scheduled maintenance to improve system reliability. Temporary service impact may occur during this window. https://status.medad.com/maintenance/872108 Wed, 15 Apr 2026 08:30:44 -0000 https://status.medad.com/incident/872108#f8661e9473c067cbaafeeef79cf798f6010ae7aabdc5f4e2315ebb54808e6b8c Maintenance We’re performing an emergency maintenance for ILS UAE. Some clients may be affected during this time. Thank you for your understanding. https://status.medad.com/maintenance/870483 Mon, 13 Apr 2026 09:27:25 -0000 https://status.medad.com/incident/870483#76be571a9915b37d8275310b0340e91dfa83ee84827951aa792e39c957db13e8 Maintenance We are performing scheduled maintenance to improve system reliability. Temporary service impact may occur during this window. https://status.medad.com/maintenance/870426 Mon, 13 Apr 2026 08:10:50 -0000 https://status.medad.com/incident/870426#45b7276698b74179d3cd904693a3bc98d04d5d9a68724461a066d1083f4cd53b Maintenance We are performing scheduled maintenance to improve system reliability. Temporary service impact may occur during this window. https://status.medad.com/maintenance/867839 Thu, 09 Apr 2026 09:27:45 -0000 https://status.medad.com/incident/867839#514ff5ce4cffd50f8825850f790b1fed0ea3350161e013fbee5c560ea0dc5ca3 Maintenance We are performing scheduled maintenance to improve system reliability. Temporary service impact may occur during this window. https://status.medad.com/maintenance/867834 Thu, 09 Apr 2026 09:23:41 -0000 https://status.medad.com/incident/867834#9cc7126da38c3caf5c6de6ed5fb6237d3c1e8e778c5af1d116d89ba60fdb5eb8 Maintenance We are performing scheduled maintenance to improve system reliability. Temporary service impact may occur during this window. https://status.medad.com/maintenance/867823 Thu, 09 Apr 2026 09:10:51 -0000 https://status.medad.com/incident/867823#99656df281427eb8b36925797747d805e99c2ff1ac9b4e40c0e5bc55f50e13a0 Maintenance We are performing scheduled maintenance to improve system reliability. Temporary service impact may occur during this window. https://status.medad.com/incident/829757 Fri, 20 Feb 2026 19:24:00 -0000 https://status.medad.com/incident/829757#92934ba550af635986005c7d7a0bf7aa3dab088acf20f12c775ec7ad5f373d80 Incident We recently experienced a service disruption affecting some systems. Our team has identified and resolved the issue, and all systems are now back online and operating normally. We’ll continue to monitor performance closely to ensure stability. Thank you for your patience and understanding during this incident. https://status.medad.com/incident/829757 Fri, 20 Feb 2026 19:05:00 -0000 https://status.medad.com/incident/829757#0a78a892005636f84359dd4c1812eba339b31f4d891fc14a5a396db1850932fa Incident We are currently investigating a service disruption affecting some systems. Our technical team is actively working to identify the root cause and restore full service as quickly as possible. Some users may experience unstable performance issues during this time. We will provide further updates as more information becomes available. Thank you for your patience and understanding. https://status.medad.com/maintenance/828709 Thu, 19 Feb 2026 11:01:26 -0000 https://status.medad.com/incident/828709#74f590d190ba4aec9fd390c6e137a466cf70e00d7186932160f77e8d98bc43cd Maintenance We are performing scheduled maintenance to improve system reliability. Temporary service impact may occur during this window. https://status.medad.com/maintenance/821107 Sun, 08 Feb 2026 13:15:00 -0000 https://status.medad.com/incident/821107#e7a25f019ad84b2329efcc59c0cfd122857751537bb89620ec6b69ecb2a14870 Maintenance We are performing scheduled maintenance to improve system reliability. Temporary service impact may occur during this window. https://status.medad.com/incident/768988 Tue, 18 Nov 2025 13:08:00 -0000 https://status.medad.com/incident/768988#5ba88f510298c5e40fd88b511428fa558c6c538c576e8e954058db061c6df576 Incident We recently experienced a service degradation affecting some systems hosted in the KSA region. Our team has identified and resolved the issue, and all systems are now back online and operating normally. We’ll continue to monitor performance closely to ensure stability. Thank you for your patience and understanding during this incident. https://status.medad.com/incident/754369 Thu, 30 Oct 2025 07:47:00 -0000 https://status.medad.com/incident/754369#74b819d345fa99cc55b71a907b86f5280f352ed8a2196836b402b932207a7e93 Incident We recently experienced a service disruption affecting some systems hosted in the KSA region. Our team has identified and resolved the issue, and all systems are now back online and operating normally. We’ll continue to monitor performance closely to ensure stability. Thank you for your patience and understanding during this incident. https://status.medad.com/maintenance/739289 Tue, 07 Oct 2025 13:49:29 -0000 https://status.medad.com/incident/739289#57b789f8dc9be53c81d0ae9127e4fe0892d081a63498d3ab0b418d41f1b81e55 Maintenance The UAE Portal system will be temporarily unavailable. We appreciate your understanding as we work to enhance our services. Thank you for your patience! https://status.medad.com/maintenance/739262 Tue, 07 Oct 2025 13:02:45 -0000 https://status.medad.com/incident/739262#8e90d57ece88247239f43109e90d156d7d57b2adbee5c57e9dee66cde7fbb548 Maintenance The KSA Portal system will be temporarily unavailable. We appreciate your understanding as we work to enhance our services. Thank you for your patience! https://status.medad.com/maintenance/737819 Sun, 05 Oct 2025 07:23:50 -0000 https://status.medad.com/incident/737819#98efe139da5e74e66cbfae883cedef8e678e81b41db174cbafbf8051d82a7b77 Maintenance UAE ILS system will be temporarily unavailable. We appreciate your understanding as we work to enhance our services. Thank you for your patience! https://status.medad.com/maintenance/735003 Tue, 30 Sep 2025 13:28:15 -0000 https://status.medad.com/incident/735003#5f732e43fa040b84bda486339ccd048f4813a09374c105749529268b46beca1e Maintenance The UAE Portal system will be temporarily unavailable. We appreciate your understanding as we work to enhance our services. Thank you for your patience! https://status.medad.com/maintenance/735000 Tue, 30 Sep 2025 13:22:54 -0000 https://status.medad.com/incident/735000#8a7fcb5ec0b04d13152561777fe65e9d365c3748dd64a20f49c91c489389dc0d Maintenance The KSA Portal system will be temporarily unavailable. We appreciate your understanding as we work to enhance our services. Thank you for your patience! https://status.medad.com/maintenance/716348 Mon, 01 Sep 2025 09:27:28 -0000 https://status.medad.com/incident/716348#bdd4237f567fb199457f34b36597dd69f3800872658934cc7e38848d7ad2d7bd Maintenance KSA ILS system will be temporarily unavailable. We appreciate your understanding as we work to enhance our services. Thank you for your patience! https://status.medad.com/maintenance/705523 Wed, 13 Aug 2025 14:14:28 -0000 https://status.medad.com/incident/705523#def2ea2b5cb1719d19caba21fc0f91808c1e6528458bf33312f52d71937240a4 Maintenance KSA ILS system will be temporarily unavailable. We appreciate your understanding as we work to enhance our services. Thank you for your patience! https://status.medad.com/maintenance/705522 Wed, 13 Aug 2025 14:10:20 -0000 https://status.medad.com/incident/705522#352fe9dd41d8ffafe7bf613488660490ff97d2ad35d29deb00dc6213a8bffa98 Maintenance KSA ILS system will be temporarily unavailable. We appreciate your understanding as we work to enhance our services. Thank you for your patience! https://status.medad.com/maintenance/701250 Wed, 06 Aug 2025 07:34:17 -0000 https://status.medad.com/incident/701250#49f35387736eb4e963e0dff5eddc984ffee18f1c5dc991037c424d9dcbd31c2d Maintenance The UAE DAR system will be temporarily unavailable. We appreciate your understanding as we work to enhance our services. Thank you for your patience! https://status.medad.com/maintenance/667345 Thu, 31 Jul 2025 07:59:20 -0000 https://status.medad.com/incident/667345#c21b39968e51499adffe984fd166eeb8915128ee240758a5d836d37b9cf9e79e Maintenance The UAE Portal system will be temporarily unavailable. We appreciate your understanding as we work to enhance our services. Thank you for your patience! https://status.medad.com/maintenance/626600 Sun, 27 Jul 2025 12:30:54 -0000 https://status.medad.com/incident/626600#4d5157965d25f5f1dc6eefb579583046356b9ff8bd63314be9a35f7355428f3d Maintenance The UAE LMS system will be temporarily unavailable. We appreciate your understanding as we work to enhance our services. Thank you for your patience! https://status.medad.com/maintenance/616097 Tue, 08 Jul 2025 11:13:24 -0000 https://status.medad.com/incident/616097#2882fb9eb2a40ee6a84a34f64fc36320ac54d4690a3847aa218cd53308303c0a Maintenance The UAE CMP system will be temporarily unavailable. We appreciate your understanding as we work to enhance our services. Thank you for your patience! https://status.medad.com/maintenance/613611 Thu, 03 Jul 2025 12:05:15 -0000 https://status.medad.com/incident/613611#b46f829a374ee8a1b0ae61a84e398b2eb959825fc98471f6c4455a3679161c6f Maintenance The UAE IEP & CMP system will be temporarily unavailable. We appreciate your understanding as we work to enhance our services. Thank you for your patience! https://status.medad.com/maintenance/608809 Wed, 25 Jun 2025 08:10:16 -0000 https://status.medad.com/incident/608809#fcf2ba883bae2058be36c3a2ec5cfbb94ea9c8d883355f86d3c4fac7afbaabae Maintenance Dear Valued Customer, We hope this email finds you well. We are writing to inform you about the upcoming maintenance to our system. We genuinely appreciate your patience and cooperation in this matter. Thank you for your understanding and continued support. Date: Thursday, JUN 25, 2025, at 5:00 PM KSA Time Duration: 4 Hours Impact: IEP system will be unavailable during the system update. Customer Action Required: None Contact Us If you have any questions, please submit a case through the Naseej Care Portal support@naseej.com https://status.medad.com/maintenance/572743 Tue, 20 May 2025 12:16:00 -0000 https://status.medad.com/incident/572743#b715be9670e47bb93664a03cd11e381e9f31f1da22fa21b60c99304820f31ae7 Maintenance Dear Valued Customer, We hope this email finds you well. We are writing to inform you about the upcoming maintenance to our system. We genuinely appreciate your patience and cooperation in this matter. Thank you for your understanding and continued support. Date: Sunday, May 25, 2025, at 5:00 PM UAE Time Duration: 3 Hours Impact: Portal system will be unavailable during the system update. Customer Action Required: None Contact Us If you have any questions, please submit a case through the Naseej Care Portal support@naseej.com https://status.medad.com/maintenance/572740 Tue, 20 May 2025 12:14:24 -0000 https://status.medad.com/incident/572740#d263ae59a04455d9e9b9d19b28a1f7549eb1d943d55ee7b994ad765d27afb065 Maintenance Dear Valued Customer, We hope this email finds you well. We are writing to inform you about the upcoming maintenance to our system. We genuinely appreciate your patience and cooperation in this matter. Thank you for your understanding and continued support. Date: Thursday, May 22, 2025, at 5:00 PM KSA Time Duration: 3 Hours Impact: Portal system will be unavailable during the system update. Customer Action Required: None Contact Us If you have any questions, please submit a case through the Naseej Care Portal support@naseej.com https://status.medad.com/maintenance/572735 Tue, 20 May 2025 12:11:18 -0000 https://status.medad.com/incident/572735#93fe4740083bcc0abae793ed0f77e3c7ba7b2d8fb992ebb4ac39f2a43e07bb55 Maintenance Dear Valued Customer, We hope this email finds you well. We are writing to inform you about the upcoming maintenance to our system. We genuinely appreciate your patience and cooperation in this matter. Thank you for your understanding and continued support. Date: Wednesday, May 21, 2025, at 5:00 PM KSA Time Duration: 3 Hours Impact: Portal system will be unavailable during the system update. Customer Action Required: None Contact Us If you have any questions, please submit a case through the Naseej Care Portal support@naseej.com